Terms & Conditions

Dear customer

The provisions of these Terms and Conditions shall apply to any use you make of the Store, the Terms and Conditions constitute a binding contract between you and the Store, for all intents and purposes. Please check the current Terms and Conditions provisions before each purchase in the store.


A precondition for the validity of the purchase is the company’s approval of the deal and regarding it. Completion of the sale procedure is conditional on the approval and verification of the deal by phone and/or by e-mail of the buyer within 48 hours from the date of ordering, as well as the fact that the requested product is in stock at the Store warehouse at the time of completion of the sale procedure. The Store may, at its discretion, cancel a deal, when there is a concern that the payment for the purchase will not be received.

For orders with a total amount of more than NIS 300, the price of the product, including shipping, there is a possibility for home delivery by a courier at an additional price. Self-collection – your arrival must be arranged in advance.

Delivery Time

From the moment of payment, provided the product is in stock, the delivery time will be up to 7 business days. The deliveries are made by a delivery company.
The Store is not responsible for the delivery period of the delivery company, and it is calculated between Sunday and Thursday and does not include Friday, Saturday, holiday eves and holidays.

Product Warranty

A lifetime warranty is usually a warranty against defects in materials and workmanship that has no time limit to make a claim, rather than a warranty that the product will perform for the lifetime of the buyer. If a product has been discontinued and is no longer available, the warranty may last a limited period longer.
In accordance with consumer regulations, the warranty is provided to a device that has not been damaged by the customer.

Cancellation of a Deal

Cancellation of a deal will be made up to 14 days from the date of receipt of the product packed in its original packaging and it has not been used. The product will be returned at the consumer’s expense in its original packaging only when it has not been used. The purchase invoice should be attached to the product.
The amount will be credited to the same means of payment with which the deal has been made less shipping fees, packaging and handling fees in the amount of NIS 25.

Privacy and Customer Details:

The Grand Tour Shop website undertakes not to pass on the details of the customers to any third party.